A service accommodation is a convenient alternative to a hotel as it offers a whole apartment with all the trappings of a real home. A serviced Accommodation is a short term let Furnished to a high standard and fully equipped with that is needed to make your stay pleasurable, memorable, thereby giving you a home from home experience without the confines of a hotel room.
There are many benefits of choosing a serviced apartment accommodation over a hotel, you will get more space than that of a regular hotel room. You will also have privacy, flexibility, independence and freedom. You can work, relax, cook your meals and enjoy as much entertainment as you would in your own home. Our serviced accommodation is very competitively priced when compared to hotels and offers inclusive smart tv, Wi-Fi internet and a dedicated Guest Services team available to you 24 hours a day. Further savings can be made as all our properties have a fully equipped kitchen, which will allow you to cater for yourself and reduce your restaurant bills.
All our accommodation are designed to replicate a ‘home from home’ experience and to include everything you should need throughout your stay. Our kitchens are equipped with an oven, hob, microwave, toaster, kettle, fridge/freezer, dishwasher, washing machine/dryer, utensils, cutlery and crockery. Our living rooms include sofas, smart TV, dining table and chairs. A desk will also be available in our larger 1- and 2-bedroom apartments. Our bedrooms and bathrooms include towels, bed linen, welcome toiletries amenities, and hairdryer. We take care of all the bills, from heating to internet and provide a service clean of your apartment once a week for stays longer than 14 nights.
We will do our utmost to ensure you are able to view your property before you commit if you wish to do so. If the property is currently occupied, then a viewing of a similar property may be arranged. This can be booked via one of our reservations team, please contact us via WhatsApp number at 07514353738?
You can book with us direct or via our booking partners (Airbnb). To book directly, just contact us by phone or email or you can visit one of our booking partners (Airbnb) and book through them too. You can view our booking partners here. www.airbnb.com
Credit or debit card at the time of booking, for long stays please ask for details. See terms and conditions for cancellations or amendments. If booking via your company travel agent please refer to their terms and conditions.
We have a minimum of a 3 night stay.
If you book directly with us, we will require a security deposit from you and this is refundable at the end of your stay should there be no issues with the property.
In two bedroom, maximum of 4, three bedroom is maximum of six and Four bedroom is maximum of 7 persons.
Check In is from 4pm.
Check In is from 4pm.
Check out is 11am.
Credit or debit card at the time of booking, for long stays please ask for details. See terms and conditions for cancellations or amendments. If booking via your company travel agent please refer to their terms and conditions.
Recycling waste bins inside and outside of the property.
Waste bins externally are communal.
All heating is thermostatically controlled and pre-set according to the season. You can boost or reduce the heating however please stipulate any special requirements at the time of booking.
All our windows can be opened – please be extra careful with the blinds and never leave the windows open when your apartment is unoccupied.
Our serviced accommodation are designed for corporate guests coming to work in the area or for people needing short-term accommodation. We do not allow parties of any description and will not tolerate loud music or guests disturbing others.
All our properties have a full kitchen with an hob, full oven and a microwave. We also provide all the kitchen essentials for you to make meals at home.
There’s no bathroom sharing in our serviced accommodation. Each service accommodation has its own bathroom as either an ensuite bathroom or separate bathroom.
We provide user instructions for all appliances, and we are always on hand via WhatsApp or phone call to direct you if you have any questions on how to use them.
Yes, we give each guest a large bath sheet, bath towel and a hand towel.
We provide bed linen, duvet and pillows.
We provide a cleaner on more than two weeks stays unless otherwise agreed.
We understand accidents happen, please notify us of any damages immediately via the contact numbers we give you so we can assess the damage and discuss repairs with you.
Yes, the longer you stay the better value we can offer you. Discounts are offered for long term bookings. Our reservation team will be happy to calculate discounts and rates for you depending on the length of your stay.
If you would like to extend your stay, please let us know so that we can ensure that we consult you before taking any future bookings for your apartment. If you require additional facilities, such as baby cots,, please let us know at the time of booking so that we can organise this before your arrival (subject to availability).
You will be sent a “Booking Confirmation” which will give you the address of your property. A self “check in/check out instructions” is also sent on the day of your arrival with details of how to access the property as well as other information that you may find useful.
Please speak to our Reservations Team, who can check our availability. Early arrival fee starts from £10 per additional hour for arrivals between 12am and 2pm. Any arrivals before 10am will be charged the full nightly rate for the previous night.
Once a booking has been confirmed, any request for cancellation must be confirmed in writing. You may cancel your booking at any time without penalty by giving notice of at least 2 day before the booked arrival day. Cancellations within the on the day of booking will incur a charge of the total amount due. Please send your cancellation notice via e-mail to hreicltd@gmail.com
You are able to extend your stay if we have not taken another booking. If you would like the ‘option to extend’ please let us know when making your booking. We will then ask you nearer to your departure date if there is a need to extend, but we reserve the right to take other bookings if we cannot reach you or do not hear from you. Please keep in touch when staying for a longer period so that we are aware of your plans.
Refunds will not be made unless we are able to re-let the property, in which case you will be reimbursed for the number of nights re-booked. We will always endeavour to re-let a cancelled period so that we can offer you a refund.
If you happen to lose your keys, please contact us straight away so we can provide a replacement. Any misplaced key incur call out charge of £100 if assistance is needed out of hours.
We provide tea, coffee, sugar, dishwasher tablets and laundry tablets.
Who do I contact in an emergency? Please call 07514 353738 or 07828688471
If there is anything you want to talk about, please do not hesitate to contact us.